Based on 20+ years working in corporate america, I have created this fun cartoon with 5 scary office scenes. I am sure you will agree these are hair raising and may make you want to scream and run away from your cubicle. First we have the dreaded, single point of failure! Second, the time sucking meeting with no agenda. Third, the Red Bull drinking employee who works 24/7. Fourth, the over promiser. Last, we have the Friday afternoon meeting from home, complete with pizza and beer. You may want to use this cartoon to add some operations humor to your next team meeting Please click on the imageRead More →

It is probably human nature, but when asked about a business problem or the reason for a dip in performance results, the responses that I often hear are about something or someone else and the responder forgets to look in their own backyard. If we changed this tendency and did look internally first, we would solve problems and improve organizational results at a much faster pace. Here’s what I mean…. In Sales: I worked in sales organizations for many years and when employees were not meeting their sales quota the most common reasons given were that their sales quota was too high or that theirRead More →

When business processes don’t work the way that we expect them to, we often blame the employees who are responsible for the process. We assume that they aren’t working hard enough or need more training. However, we are often wrong – and there are six others reasons that processes fail, which inspired today’s cartoon. Enjoy!    (Click on the image to view a full screen version.)  Read More →

I have learned quite a bit from playing doggie mom to my two, rat terriers, Lexie and Tate. In addition to making me laugh every day and providing unconditional love, they have taught me a lot about running effective business operations. Who knew! Here are my three favorite lessons… 1) What does a 21 year-old clerk know? Ends up, a lot. My eight year old terrier, Lexie, began to suffer from skin allergies when she was about one year old. I spent literally thousands of dollars for doggie dermatologist appointments, shampoos, pills and shots over a period of three years. Eventually, her skin was better,Read More →