As soon as the session ended, I (one of many proud introverts) politely said good night and made a dash to the elevators to get back to my hotel room. I entered my room, closed and locked my door, sat down and let out a big sigh. Alone at last! What session am I referring to? Just about any work related training session, business conference or planning offsite when I am surrounded by people all day, and my schedule is planned by others. Why do I do this? Because I am an introvert at heart! Introverts have gotten a bad rap over the years. TheyRead More →

In my opinion, being accountable is one of the most positive personality and leadership traits. When important things need to get done, you and/or your team state with confidence, “I own that. We will review what needs to get done and provide an update next week. We will achieve the end of month target.” When things don’t go as planned, you and/or your team state, “My bad. This should have been done by X date, but I missed that mark. I apologize and would like to discuss an alternative date. I assure you that we’ll meet the adjusted time line.” When a direct report missesRead More →

Guest Blog by George McQuain, Operations Expert | Sheldon Cooper Reports to Me? Oh NO!!!! How would you like to have Dr. Eric Gablehauser’s job? Dr. Eric Gablehauser is responsible for managing the Physics Department on the hit CBS situational comedy “The Big Bang Theory”. In other words, he is Sheldon Cooper’s boss. If you watch the show, you know that can be a challenge. That is why I am writing this blog post. As an Operations Executive, I have often had the honor and privilege of managing technical teams. People who often had IQs so high that I thought they were in a highRead More →