In my opinion, being accountable is one of the most positive personality and leadership traits. When important things need to get done, you and/or your team state with confidence, “I own that. We will review what needs to get done and provide an update next week. We will achieve the end of month target.” When things don’t go as planned, you and/or your team state, “My bad. This should have been done by X date, but I missed that mark. I apologize and would like to discuss an alternative date. I assure you that we’ll meet the adjusted time line.” When a direct report missesRead More →