Leveraging Twitter will help you stay up to date on operations best practices for sales, customer service, marketing and more.Operations Leaders To Follow On Twitter

Below, please find my picks for operations thought leaders to follow on Twitter. These tweeps publish high quality, operations related content on a consistent basis. Click on the @username to connect to Twitter and follow them.

Did I miss an operations expert? Please add their username in the comments section.

  • @ASQ For people passionate about improvement, ASQ is the global knowledge network that links the best ideas, tools, and experts.
  • @BernardMarr Leading global authority and best-selling author on delivering, managing and measuring enterprise performance
  • @bobchampagne Executive Consultant in Enterprise Performance Management (EPM), Process Innovation, and Organizational Change. Passionate about Customer Strategy & Engagement!
  • @brianbuck Organizational improvement project manager/coach utilizing Lean/Toyota Production System in a hospital and communicating visually
  • @fasttracktools Fast Track Tools provides practical, actionable information and resources to help professionals communicate to win.
  • @FocusOperations Focus is an online resource where professionals can freely access the research and expert advice they need to make better business decisions.
  • @garymkatz Founder, chairman and Chief Strategy Officer of Marketing Operations Partners, and founder of the Marketing Operations Future Forum.
  • @Jon_Wetzel Change Agent, Lean Practitioner, Blogger, Balloon Twister, Biotech / Genomics Geek, Inventor and Happy Daddy. Job – VP Operations at AdeptBio
  • @kaizeneer Love kaizen, improving whatever I can through Lean, Six Sigma and so forth. Continuous improvement in every area and learning to apply Kaizen.
  • @innovate Innovation author, speaker, community builder, and trusted advisor.
  • @kissmetrics Helping 1000s of businesses turn analytics into insights that guide decision-making and growth including companies like @WePay, @SlideShare, @Amazon & @Intuit.
  • @LisaAndersonLMA Strategic Operations Consultant who helps companies transform people + process = profit and accelerate cash flow.
  • @MakingTheNumber Professional Services firm focused exclusively on Sales Force effectiveness. SBI delivers results to its client by leveraging the benchmarking method.
  • @marcireynolds12 Sales & Service Operations Leader | Business Blogger | Pet Blogger | Over 40 But Still Like To Rock | Bentley Alum
  • @MarkRHamel Sr lean six sigma coach. author of Kaizen Event Fieldbook, see www.kaizenfieldbook.com. blogger at www.gembatales.com
  • @megheuer Marketing Operations Service Director at SiriusDecisions BtoB Sales and Marketing Advisors. I help marketing deliver business impact and prove it, too.
  • @peterostrow Aberdeen Sales Effectiveness
  • @PEXNetwork_Team Emma Cobbledick: I work for Process Excellence Network, a resource for Lean Six Sigma, Process Excellence, BPM & Continuous Improvement professionals
  • @salesologist A Sales guy turned Change Management Consultant passionate about Sales Performance and Social Media….whatever that is?
  • @SalesSigma Sales process improvement specialists. Designing a more effective and efficient way to sell. Sell more while spending less.
  • @siriusdecisions SiriusDecisions provides senior-level executives with the sales and marketing operational intelligence required to improve topline performance
  • @ShonIsenhour Leadership, Manufacturing Excellence, and Reliability. Do you have all three? Blog at www.reliabilitynow.net
  • @SocialSteven Speaker & Thought Leader designing World-Class Sales, Customer Service, Marketing & Social Media, Operational Excellence & Corporate Innovation Programs.
  • @Synygy_Inc Synygy is the largest and most experienced provider of sales performance management (SPM) software and services.
  • @WStoltzfus Quality Management Professional – global expertise in Project Management, Quality Consulting, Six Sigma, Change Management, Communications, Coaching / Mentoring

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© 2011, Marci Reynolds. All rights reserved.


  1. Thank you Marcie. Honored to be among such distinguished company. Here’s a few more I greatly respect:

    @mopartnersceo – Lynn Hunsaker
    @popky – Linda Popky
    @ssugar85 – Steven Sugar
    @ExponentialEdge – Adrian Ott
    @MichaelJMoon – Michael Moon
    @bethweesner – Beth Weesner
    @LauraVEM – Laura Patterson
    @adambloom – Adam Bloom
    @kathleenschuab – Kathleen Schaub
    @DavidABrock – David Brock
    @Gardner_Dave – Dave Gardner

    All the best,


    1. Author

      Thanks for adding your list of Ops Leaders on Twitter! Will check them out right away.

      – Marci

  2. Thank you for the mention. You are very kind.

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