You need to experience the pain, in order to drive organizational gain. I recently read the Harvard Business Review article, “Tipping Point Leadership”, which talked about Police Chief Bill Bratton, and how he transformed New York from the city with the highest crime rate to the city with the lowest crime rate through a series of very effective changes. Bratton used tipping point leadership techniques to make this happen, which included aligning resources with the most important changes, silencing naysayers and mobilizing strategic and respected players in the change activities. However, the technique that stood out the most to me was this: “To make aRead More →