improving results

Just talking to our employees may be one of the most powerful levers to improving business performance. I have been involved in countless process and results improvement projects over the years and have noticed a specific trend. We often make the problems more complex than they need to be and, as a result, overlook one of most obvious solutions – simply discussing the problem with our team members. This is SO important because I have proof that a simple conversation between a leader and a team member happening just one time is enough to drive lasting improvement in results. Why? We often assume that theRead More →