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In: Communication Best Practices

I believe that top notch communication skills are THE most important set of skills that any leader, at any level needs to possess and consistently hone. This includes verbal, written and virtual communication, across multiple mediums. I recently pulled together 10 of the better leadership communication articles from the first half of 2016. Please add any that I may have missed to the comments section. I hope that you find them helpful and thought provoking. Communication is the glue by Tim McMahon, A Lean Journey blog 5 tips for improving leadership communication by Brent Gleeson, Forbes.com Communication, the most important key to leadership success byRead More →

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In: Communication Best Practices

When colleagues communicate with you, do they know that you are listening? A few years ago, one of my peers asked me to accompany him into a meeting with our collective boss at the time, to help support him in a difficult discussion. In short, our boss was not happy about something that occurred and my peer disagreed with his approach. In the meeting, my peer shared a bunch of professional, yet direct thoughts and opinions and our boss listened. This went on for about 15 minutes and at the end of the discussion our boss said something that was genius. “I need some timeRead More →

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In: Communication Best Practices, Employee Engagement

When I look back at my leadership successes and challenges from the past year, one of the key concepts that had a strong presence in my day-to-day activities and that I learned a lot about/from was “building trust with employees”. It can take one sentence, one conversation or one seemingly innocent action to completely lose the trust of your employees or colleagues. Conversely, it will take multiple conversations, consistent actions and time (and more time), to build the trust of your employees and colleagues. When it comes to building this bond, there is no magic bullet, no special pill and no one week contest. A talented coworkerRead More →