bonus adjustments

We have all heard the phrase; “you can’t manage it, if you can’t measure it”. I also believe that “you can’t manage, it if you are always adjusting it”. When you work in a culture that is very numbers driven or reliant, there will always be pressure to adjust your data or reporting to account for outliers, one-offs, process errors etc. This is a very slippery slope. You can not eat a single potato chip and you can not make only one adjustment. When data and reports are “clean”, i.e. with no manual adjustments, the data is objective and we treat all parties/divisions consistently andRead More →