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escalation management Archive
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![Skills to manage customer escalations need to be part of any successful manager’s toolkit. Google’s Dictionary defines escalation as “an increase in the intensity or seriousness of something; an intensification”. […]](http://i0.wp.com/theoperationsblog.com/wp-content/uploads/2016/04/ID-100213423.jpg?resize=115%2C115 "10 Tips To Master Customer Escalation Management")
10 Tips To Master Customer Escalation Management
Posted on April 8, 2016 | 1 CommentSkills to manage customer escalations need to be part of any successful manager’s toolkit. Google’s Dictionary defines escalation as “an increase in the intensity or seriousness of something; an intensification”. […]