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process improvement Archive
Posted on July 21, 2012 | No CommentsIt is probably human nature, but when asked about the reason for a dip in performance results, the responses that I often hear are about something or someone else and...
Posted on October 13, 2011 | 2 CommentsYesterday, two co-workers and I met with a consultant who specializes in process excellence coaching for senior leaders. The purpose of his visit was to gather baseline information, in preparation...
Posted on August 4, 2011 | No CommentsIf you are in an operations role, you likely enjoy problem solving. It can be fun, challenging and satisfying. But, there is a BIG problem with problem solving….it happens too...